Privacy Policy

§1. Who We Are

The data controller for personal information collected through this website and our programmes is:

Permata Studies
95, Jalan Putra, 50350 Kuala Lumpur, Wilayah Persekutuan, Malaysia
Telephone: +60 3-4023 7896
Email: [email protected]

§2. Information We Collect

2.1 Information You Provide Directly

When you submit an enquiry through our contact form, we collect the following:

• Full name
• Email address
• Telephone number (if provided)
• The content of your enquiry message

2.2 Information Collected Automatically

When you visit this website, we may collect certain technical information automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent
• Referring website or search terms
• Device type and operating system

2.3 Cookies and Similar Technologies

We use cookies to support the operation of this website and to understand how visitors engage with our content. Please refer to our Cookie Policy for a detailed breakdown of the cookies in use.

§3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to enquiries — to reply to messages submitted through our contact form and provide information about our programmes
• Programme administration — to manage enrolments, communicate schedules, and send programme materials to participants
• Service improvement — to understand how our website is used and to make improvements based on that understanding
• Legal compliance — to meet obligations under Malaysian law, including record-keeping requirements

We do not use your personal data for automated decision-making or profiling. We do not sell your data to third parties.

§4. Legal Basis for Processing

We process your personal data on the following legal grounds under the PDPA 2010:

• Consent — where you have submitted a form or agreed to cookies
• Contract — where processing is necessary to fulfil a programme enrolment or related obligation
• Legitimate interest — for website analytics and improving the quality of our educational offerings
• Legal obligation — where we are required to retain records under applicable Malaysian law

§5. Data Retention

We retain personal data only for as long as is necessary for the purposes described in this policy:

• Enquiry submissions: up to 24 months from the date of submission
• Enrolment records: up to 7 years for financial and administrative record-keeping purposes
• Website analytics data: aggregated and anonymised after 14 months
• Cookie consent records: 12 months from the date consent was recorded

When data is no longer required, it is securely deleted or anonymised.

§6. Data Sharing

We do not sell, rent, or trade your personal information. We may share data in the following limited circumstances:

• Service providers — we may engage third-party providers for email delivery, website hosting, or analytics. These providers process data only on our behalf and under written agreements.
• Legal requirements — we may disclose information if required by law, court order, or regulatory authority in Malaysia.
• Business transfers — in the event of a change in ownership or restructuring, data may be transferred to the successor entity, subject to the same protections described here.

§7. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• HTTPS encryption for data transmitted to and from this website
• Access controls limiting data to staff who require it for their role
• Periodic review of data handling practices

No method of transmission over the internet is entirely without risk. We will notify affected individuals and, where required, the relevant authorities, in the event of a significant data breach.

§8. Your Rights

Under the Personal Data Protection Act 2010, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right of correction — to request that inaccurate or incomplete data be corrected
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting prior processing
• Right to cease or limit processing — to request that we stop or restrict the use of your data in certain circumstances

To exercise any of these rights, please write to [email protected]. We will respond within 21 working days. We may ask you to verify your identity before proceeding.

If you believe your data has been handled in a manner inconsistent with this policy or with Malaysian law, you may lodge a complaint with the Department of Personal Data Protection (JPDP), the relevant supervisory authority in Malaysia.

§9. Cookies

This website uses cookies to support basic functionality and to understand site usage patterns. We distinguish between:

• Essential cookies — required for the site to operate
• Analytics cookies — optional, used to understand how visitors use the site
• Preference cookies — optional, used to remember settings

For full details, including how to manage your cookie preferences, please see our Cookie Policy.

§10. External Links

Our website may contain links to third-party sites — for example, links to course-related reading or government resources. We are not responsible for the privacy practices of those sites and recommend that you review their policies independently.

§11. Minimum Age

Our programmes and this website are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware that such data has been submitted, we will delete it promptly.

§12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do so, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any update constitutes acceptance of the revised policy.

§13. Contact for Privacy Matters

For any questions, correction requests, or concerns relating to this policy or the handling of your personal data, please contact us: